Customer Relationship Executive Job at Alpha-e Barcode Solutions Pvt. Ltd., India

bjJRaEU4V29nbGxmamVnV3Q1S1kvQ01nbkE9PQ==
  • Alpha-e Barcode Solutions Pvt. Ltd.
  • India

Job Description

  1. Monitor and provide strategy for performance improvement with logged calls, performance metrics, revenue metrics
  2. Monitor relationships with existing customers through CRM systems,
  3. Inform clients of unforeseen delays or problems.
  4. Handle the processing (task) with accuracy and timeliness.
  5. Responding to calls/tasks/complaints from customers and give after-sales support when requested.
  6. Provide software technical telephone and remote/online support.
  7. Good analytical and reporting skills with good communication skills
  8. Generate &Analyze the report of the task whether it has been solved within pre define timeframe or not.
  9. Manage customer callings whenever it requires
  10. Review the task management system by taking feedback from the customer,
  11. Reporting to the Support/Sales Manager or Team Leader on daily basis,
  12. Responsibility will be variable; it may change as per requirement and performance

Job Tags

Permanent employment, Full time, Remote work,

Similar Jobs

Nekia Nichelle, LLC.

Jr. Contributing Writer Intern Job at Nekia Nichelle, LLC.

 ...guidance from our editorial team. All posts are reviewed by a Publishing Editor before being published under our collective byline on JustNLife...  ...BEFORE accepting the hiring offer to determine if this position satisfies the criteria for receiving academic credit.... 

Peraton

Summer 2026 Software Engineer Intern Job at Peraton

 ...Role Peraton is seeking Summer 2026 Software Engineer Interns to support our Internal...  ...skills and your career while building experience in a variety of different projects and...  ...experience through coursework and/or prior internships. Strong analytical and problem-... 

Anderson Heating, Cooling, Plumbing & Electrical

HVAC Install Lead Job at Anderson Heating, Cooling, Plumbing & Electrical

 ...Lead HVAC Installer Join a Company That Invests in You Pay: $25$35 per hour, based on experience and qualifications Are you...  ...replacements and installations (residential onlyno new construction or commercial jobs). Youll be the go-to expert on your team, ensuring top-... 

System One

Accounting Manager Job at System One

 ...Job Title: Accounting Manager Location: Southeast Houston, TX Type: Direct Hire Compensation: $80,000 $100,000 Work Model...  ...IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help... 

Peralta Community College District Careers

Account Clerk II BCC (Temporary Position) Job at Peralta Community College District Careers

 ...Job Description Summary Under general supervision the Account Clerk II performs journey level accounting clerical work. During peak registration some Saturdays may be required. Desirable Qualifications Knowledge of: * Modern office methods and procedures * Basic...