Job Description

Job Description and Duties

Why Join DHCS?

The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!

About this Role:

The Associate Governmental Program Analyst (AGPA) reports to the Application Unit Chief of the Policy Development Branch, Medi-Cal Eligibility Division (MCED). The AGPA exercises considerable independent judgment in making decisions and recommendations that have significant impact on California's Medi-Cal program, as well as affecting county government operations, and the health and welfare of Medi-Cal members. The AGPA researches complex issues impacting Medi-Cal eligibility, analyzes available options and provides recommendations to management to solve policy or system issues. The AGPA writes and edits a variety of documents to provide policy guidance for county eligibility workers and system implementation. The AGPA develops policies, guidelines and processes that impact California's Medi-Cal program, Covered California operations, Statewide Automated Welfare System (SAWS), and the California Healthcare Eligibility, Enrollment, and Retention System (CalHEERS). The AGPA as a subject matter expert coordinates and monitors Application Unit activities. This may include providing clarification and interpretation of general Medi-Cal application regulations and Single Streamlined Application policies, Medi-Cal annual renewal and change in circumstance redetermination policies, Intercounty Transfer policies. The AGPA works independently or as part of a team and collaborates with other units within MCED on assignments and projects. The AGPA also collaborates and consults with multiple governmental agencies, which include federal, state, and county staff, legislative staff, in addition to administrative vendors and advocacy groups. The AGPA develops and implements complex, highly visible, Medi-Cal eligibility projects for the state's Medicaid population. The AGPA duties and assignments may change and be interchangeable depending upon the priorities of the Unit. The AGPA may act as lead for major section or branch projects. This position may include some travel and occasional overnight travel five percent or less of the time.

Have questions and/or need assistance? Contact [email protected] , we are here to help walk you through the state hiring process!

This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies may which occur within 180 days of the expiration date of this job control.

NOTE:  To be considered for this Job Opportunity, applicants must have permanent civil service status, be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility. IF YOU DO NOT HAVE ELIGIBILITY, YOU MUST TAKE THE EXAM.  Please visit the CalCareers website to take the exam for this classification.  AGPA Exam Link

This position is eligible for telework. Please refer to the duty statement attached below and the “Telework Information” section on this Job Control for additional information.

You will find additional information about the job in the .

Working Conditions

Please see the Telework Information section below for telework details.

Special Requirements

Supplemental Application 

This Supplemental Application (SA) serves as documentation of each candidate’s ability to follow directions and present information clearly and concisely in writing.  Resumes, cover letters and pre-written SOQ's do not take the place of the SA.  Please put your responses in a document that can be attached (uploaded) with your application documents. Your response should address the below talking points and be numbered accordingly.   This is a required document and if not submitted, you will not be considered for the position. Please tell us about your experience with the following:  

1. Describe how you prioritize multiple tasks and your strategies for ensuring accurate completion of projects. What tools or techniques do you use to stay organized, especially when working under pressure and tight timelines?

1. Describe a situation in which you found a creative way to overcome an obstacle or solve a problem.

Benefits

DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive!  Here are a few of the ways we stay engaged with our team:

• Continuous and ongoing training

• Diversity, Equity, and Inclusion program activities

• Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

• Medical, including health, dental, and vision insurance

• Paid Holidays and vacation/leave

• Defined retirement program

• Savings Plus Program (401(k), 457)

• Medical/Dependent Care Reimbursement Accounts

Benefit information can be found on the  CalHR website and the  CalPERS website.

DHCS 2023-2027 Strategic Plan provides more information about our commitment to serving Californians and organizational excellence.

We need your help! Please let us know how you heard about our position by taking this brief optional survey:   SurveyMonkey Link
This survey is not required to be considered for this position.

Telework Information

Non-Exempt Positions:

This position may be eligible for telework up to three days per week and is required to report in-person and site-based a minimum of two days per week. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS’ Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required.

Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.

The DHCS office location for this position is:  1501 Capitol Avenue, Sacramento, CA 95814

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Supplemental Application -

  Please see the "Special Requirements" section of this advertisement for instructions.

Job Tags

Holiday work, Permanent employment, Full time, Contract work, Remote job, Night shift, 2 days per week, 3 days per week,

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