Job Description
Job Summary: The PM Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths.
Qualifications
Education & Experience:
*
High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Physical requirements:
- Flexible and long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
General Requirements:
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance DoubleTree by Hilton Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Embassy Suites by Hilton Columbus Airport Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
- Always maintain a warm and friendly demeanor.
Duties & Functions
Fundamental Requirements:
- Employees must always be attentive, friendly, helpful and courteous to guests, managers and fellow employees.
- Understand operation of washing machines and dryers.
- Load and unload washes according to standards.
- Wash and dry all dirty linens, towels, rags, etc.
- Sort all hotel linen according to type, color, size, etc.
- Pre-treat all stained linen before washing.
- Clean dryer filter daily and maintain all equipment as trained.
- Operate iron as per standard and ensure that it is shut off at the end of day.
- Sweep and mop laundry floors, storing all linens off the floor.
- Fold towels and linens.
- Remove and sort dirty linens and towels from laundry carts.
- Keep laundry carts clean and free of debris.
- Maintain clean work area.
- Sort clean laundry according to type and load carts.
- Ensure overall guest satisfaction.
In accordance with New York State’s Pay Transparency Law (New York State Labor Law Section 194-b) which requires private employers with four (4) or more employees to include a range of pay for all advertised jobs, promotion, or transfer opportunities. This position pays $22.06/hour based on experience.
Job Tags
Full time, Flexible hours, Shift work,