Live Chat Agent Job at Shavano Family Practice, San Antonio, TX

bTI4a0VNYXZnMTVXak9NWHRaMlUrQzBpbmc9PQ==
  • Shavano Family Practice
  • San Antonio, TX

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 28.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Dignity Health

Licensed Marriage and Family Therapist (LMFT) Job at Dignity Health

 ...Experience and Education:**+ Master's or Doctoral degree in Marriage and Family Therapy+ CA Licensed Marriage and Family Therapist (LMFT)+ Previous experience providing therapy in a clinical setting+ Knowledge of rural health challenges and cultural considerations... 

Smart House Mate LLC

House Cleaning Professionals Job at Smart House Mate LLC

About the Position We are seeking hardworking, motivated House Cleaners to join our team.Applicants should be equipped with their cleaning supplies, have reliable transportation, and be tech-savvy (or willing to learn) with a willingness to undergo background checks...

Mondelez International

National Account Manager, West Grocery, Hu Job at Mondelez International

 ...goals.+ Identify, engage and open new channels and accounts, with emphasis on segments such as Albertson's Safeway, HEB, Hy-Vee, and Meijer.+ Optimize relationships with new partners to promote best-in-category opportunities - pricing and promotions, POS and in-store... 

Planet Group

Clinical Research Associate (CRA) - B Job at Planet Group

 ...Position Summary The CRA B will assist in the clinical execution and management of all aspects of assigned clinical studies. This includes but not limited to planning and implementation of clinical studies from concept to clinical study report per timelines and quality... 

Chat Sports

Junior Video Producer - NFL shows on YouTube Job at Chat Sports

Chat Sports is expanding prior to the 2025 football season, and we're seeking a dynamic, resourceful, and tech-savvy Junior Video Producer for several of our 26 team-focused NFL shows on YouTube. Chat Sports launched on YouTube in 2019 with 3 shows and has grown to 40...