This is a remote position.
Job Brief
We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities
Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.
This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for customer service and enjoy helping others, we'd love to hear from you.
Requirements and Skills
Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.
...qualified and motivated candidate for the position of Writer Technical and/or Public Relations. Job Title: Writer Technical and/or... ...Communications or Public Affairs. Four (4) years professional writing experience in a technical and/or customer focused environment....
...quality care to clients across New York and Westchester. We support a wide range of patient needs and acuity levels. As a Clinical Nurse (RN) Educator, you play a direct role in strengthening the skills of our caregivers and elevating the standard of care delivered to the...
...Title: MISS: HR Specialist (Contingency Hire) Belong, Connect, Grow, with KBR! Program Summary The MISS program is a comprehensive initiative aimed at supporting the U.S. Department of State's operations in Iraq. In addition to providing ongoing base operations...
...Title : Senior Hardware Firmware Design Engineer Location : New Hope, MN Job Type : Permanent/Direct-Hire Compensation : $95,000 - $120,000 Industry: Quality Control Solutions --- About the Role We are hiring on behalf of a leading provider of quality...
...necessary equipment and ensures neatness and cleanliness of room.+ Assists with preparing patients for procedures.+ Obtains necessary... ...personnel.+ May participate in the orientation of other radiology technology aides.+ Performs other related duties as required....