Laundry Attendant Job at Speed Queen Laundry - Katha, LLC (Airport Hwy), Irving, TX

bTI0bkVNV3FpbDVmamVnUXVacVorQ1FpbXc9PQ==
  • Speed Queen Laundry - Katha, LLC (Airport Hwy)
  • Irving, TX

Job Description

Purpose:

Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe, and friendly store.

Position Responsibilities:

Primary:
  • Customer Service and Satisfaction : Assists customers with the use of payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders; handles customer questions/concerns and informs Assistant Store Manager or Store Manager, as needed. Reports to work in a neat and clean manner and wears appropriate uniform.
  • Store Safety and Security : Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety.

  • Store Cleanliness and Upkeep : Ensures that the highest level of cleanliness is maintained inside and outside of the store at all times; follows proper cleaning routines and documents completion.

  • Building and Equipment Maintenance : Documents equipment and building maintenance issues appropriately, escalating unsafe situations to the Assistant Store Manager or Store Manager on duty.  

  • Retail : Maintains a good visual presentation of retail products at all times; maintain a thorough understanding of retail products and educate the customer; accurately process sales and encourage customers to purchase additional items.

  • Wash/Dry/Fold : Provides a consistent quality product to the customer by choosing the appropriate equipment for clothing and completing the order with care; completes logs accurately. Addresses customer concerns and issues in a timely and satisfactory manner; immediately informs Assistant Store Manager or Store Manager on duty of any claims.

  • Policies and Procedures : Ensure that all company policies and procedures are followed at all times.

  • All other duties, as assigned.

Position Qualifications:

Knowledge/Experience:
  • Knowledge of commercial laundry products and payment systems is a plus, but is not required.
Skills and Abilities: 
  • Communicate effectively and be able to work with individuals from diverse backgrounds.
  • Ability to manage multiple tasks at one time. 
  • Build strong customer relationships quickly.
  • Basic computer skills.
  • Able to work a flexible work schedule, including nights and weekends.
Education: 
  • High School Diploma/GED.

Physical Requirements:

  • Position involves standing for long periods of time, manual dexterity, stooping, bending, and lifting.

Additional Information:

  • Position Title: Customer Service Representative
  • Department: Laundry Stores
  • Reports To (Title): Store Manager
  • Review Date: July 2018
  • FLSA Status: Non-Exempt
  • Location: Varies

Job Tags

Immediate start, Flexible hours, Night shift,

Similar Jobs

Gainwell Technologies LLC

Senior Technical Writer Job at Gainwell Technologies LLC

 ...for ~7+ years of experience working in Technical Writer roles ~ Experience working with desktop publishing...  ...a team What you should expect in this role Remote position (US only) Opportunities to travel through your work (0-10%) Video cameras must be used... 

HULL BROTHERS, INC

Shop Help - jobs.hullbros.com to apply Job at HULL BROTHERS, INC

 ...general maintenance and repairs to equipment(excluding engine repairs), repairs to combines, headers, tillage, tractors, and wagons.Candidate should have the ability to drive forklifts and load/unload trucks. Odd jobs such as cleaning and detailing equipment are included.... 

Apex Control Systems

Entry Level Electrical Project Engineer Job at Apex Control Systems

 ...implementing state of the art technology into custom solutions with over 30 years of experience behind us.We are seeking entry level Electrical Project Engineers to join our talented team. By drawing on our past experience and collaborating with customers and vendors, the... 

Top Shelf Pizza LLC

Pizza Worker Job at Top Shelf Pizza LLC

 ...able to stand for long periods of time (10 hours) on any given day. Need...  ...50 lbs. Job Types: Full-time, Part-time. Pay: $13.00 - $14.00 per...  ...math: 1 year (Preferred). Shift availability: Day Shift (Preferred). Night Shift (Preferred) Work Location... 

Department of State Hospitals

Public health nurse Job at Department of State Hospitals

 ...Under general direction, to plan implement and provide public health nursing services and an infection control program in an all-male forensic mental health state hospitals; assists with the surveillance, prevention and control of infections and communicable...