Language Training manager/specialist Job at 上海微创软件股份有限公司, China

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  • 上海微创软件股份有限公司
  • China

Job Description

Main Responsibilities:- 1:1 Coaching  Where appropriate identify staff for coaching, which typically takes place one-on-one.  Assess engineer’s English level and prepare coaching sessions in line with business needs.  Provide coaching feedback to engineers on areas of improvement.- Workshops Deliver and prepare workshops in soft skills and cross-cultural communication topics according to business needs.- Quality Monitoring  Monitor engineer’s level of English, intercultural skills for phone calls, emails, and chat messaging.  Develop coaching plan in line with staff performance and consultation with team managers. - Other: Conduct English interview assessments for new hire candidates.  Provide proofreading services for FAQs, emails, templates, etc. Work with the LanSpec team in developing new projects.  Position reports to on-site client manager.

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