COMPANY OVERVIEW:
Host2coast is a premier vacation rental management company based in Hilton Head Island, South Carolina. With a diverse portfolio of properties, host2coast offers guests an unforgettable experience in one of the most sought-after destinations in the United States. The company prides itself on providing exceptional customer service, ensuring that every guest feels welcome and well taken care of throughout their stay.
At host2coast, we believe that our success is built on the foundation of our dedicated and passionate team. We strive to create a positive and supportive work environment where every employee has the opportunity to grow and thrive. By fostering a culture of excellence and collaboration, we aim to deliver the highest level of service to our guests and property owners alike.
POSITION SUMMARY:
As a Guest Experience Agent at host2coast, you will play a crucial role in ensuring that our guests have an exceptional stay from the moment they book their reservation until the end of their visit. You will serve as the primary point of contact for guests, providing personalized assistance and recommendations to enhance their experience. Your strong communication skills, attention to detail, and ability to multitask in a fast-paced environment will be key to your success in this role.
The ideal candidate for this position is a proactive problem-solver with a genuine passion for delivering outstanding customer service. You will work closely with our property managers, maintenance, and housekeeping staff to ensure that all guest needs are met promptly and efficiently. Your positive attitude and commitment to going above and beyond for our guests will contribute to the overall success of host2coast and help us maintain our reputation as a leader in the vacation rental industry.
RESPONSIBILITIES:
QUALIFICATIONS:
COMPENSATION & BENEFITS:
Annual Salary: $45,000 - $55,000
Benefits
Schedule
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