Job Description

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

Summary Of The Job

Hires, coordinates scheduling, develops, manages and leads effective retail roving banker team. Leads Financial Centers in the absence of a manager when there are openings or PTO. Assists with branch operational excellence.

About This Role

Essential Duties and Responsibilities:

• Demonstrates commitment, dependability, and respect for other team members with regular and predictable attendance, punctuality, and agreed-upon schedule of availability. Projects a professional image in dress, manner, communication and focus.
• Hiring, training and coaching an effective consumer universal banker team that is focused on expanding customer relationships and exceeding customer service expectations when they are filling in for associates per the rover staffing calendar.
• Responsible for scheduling roving staff per requests from Financial Center Managers; works with the roving staff on individual sales and service goals and objectives. Monitors staff performance and goals; to include developing and managing a Financial Center Manager feedback program; gives ongoing coaching and feedback (scorecards) and conducts performance evaluations.
• Follows a disciplined schedule of sales and service management routines. (example, sales and service meetings with roving staff and one-on-one observation coaching sessions)
• Documents and administers promotions, transfers, disciplinary actions, salary changes and terminations.
• Will be assigned to a Financial Center in the absence of the Financial Center Manager or other positions or vacant rover positions as needed to ensure coverage.
• Is available to perform the duties of a performance coach as directed by Regional Manager. Duties to include observations, joint feedback sessions with manager and consumer associate.
• Works with Regional Financial Center Managers and Financial Center Managers to ensure branch operational soundness and efficiency. Completes branch reviews and provides feedback for branch improvement.
• Other tasks as assigned from time to time by supervisor.

The Ideal Candidate For This Role

• High School Diploma or equivalent required
• College degree preferred
• 3+ years of related bank or retail management experience preferred
• Superior written and verbal communication skills.
• Exhibit and maintain high degree of professionalism.
• Maintain high degree of confidentiality and integrity.
• Ability to communicate effectively and professionally at all levels of the organization.
• Must possess exceptional management and leadership abilities including planning and goal setting.
• Must have a strong sales and coaching orientation.
• Excellent follow through and time management skills.
• Excellent attention to detail.
• Excellent organizational and analytical skills.
• Proficient in PC, web and database.
• MUST possess a “can do” customer-service attitude/philosophy.

Work Environment

It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.

Compensation And Benefits Overview

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking
• Growth Opportunities
• Tuition Assistance
• Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here:

To obtain compensation and benefit information related to this specific role, e-mail FNBO at [email protected]. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.

Job number: R-20251771

Equal Opportunity & Belonging

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.

Learn more here.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

Click here to download 'EEO is The Law' Self-Print Poster

Click here to download 'EEO is The Law' Supplement for Federal Contractors

Click here to download 'EEO is The Law' GINA Supplement

FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC

FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)

Application Deadline

All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.

Job Tags

Full time, Temporary work, For contractors, Work at office,

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