Job Description

Job Title: Event Manager

Department: Resources

Status: Full Time

Job Summary:

The Event Manager is responsible for coordinating and managing events. Also, trouble-shooting potential problems and to rectify existing problems at event sites.

Oversee parking operations for large-scale events including lot setup, vehicle flagging, and traffic flow management. Deploy traffic control equipment such as cones and VMS boards while coordinating with police, fire, and traffic control agencies. Manage teams of 30-100+ personnel across multiple parking facilities, from single lots to 10+ lot configurations for major events like the Phoenix Open. Implement traffic control plans and ensure safe, efficient parking operations throughout event duration.

Responsibilities:

• Responsible for preparing all pre-event documentation and coordinates with Sales and Clients to ensure consistent, high-level service throughout event and post-event phases.
• Manage and supervise the event team which can consist of unarmed security personnel, parking personnel, and/or guest service representatives
• Fill out post event after action reports.
• Recognizes opportunities to maximize revenue opportunities by up-selling and refer all suggestions to Sales or Senior Project Manager offering enhancements to create outstanding events.
• Coordinating with various stakeholders including staff, safety agencies, talent, vendors, and attendees to ensure smooth event operations.
• Adapting quickly to changes in event plans and managing potential security crises with efficiency and discretion.
• Working with timelines, planning and project management will be a common feature of work to ensure all event deadlines are met.
• Creation of timelines for events in good time, working with asset managers.
• Recommend staffing needs to resources management.
• Creating a positive Team atmosphere in office and on-site.
• Perform other duties as assigned.

Requirements:

• E xperience in large-scale parking management, and ability to coordinate with multiple agencies and manage complex logistics.​​​​​​​​​​​​​​​​
• Must have strong people-focused element to this role by liaising with event contributors, venues, vendors and partners.
• Strong leadership skills.
• Previous experience in event management.
• Experience of working in a fast-paced, high-pressure environment.
• Excellent oral and written communication skills.
• Ability to handle and own multiple projects.
• Pro-active and shows initiative.
• Familiarity of Word and Excel.
• Ability to work well under pressure.
• Willingness to undertake a wide range of tasks to its end.
• Flexibility, working on weekends and evenings.

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