eCommerce Manager Job at Crown Equipment Corporation, New Bremen, OH

bUdZakY4U3VnbDVVaStnZnNKT2I5aVFwbVE9PQ==
  • Crown Equipment Corporation
  • New Bremen, OH

Job Description

Company Description:

 

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

 

Job Posting External

 

A Job Posting has not been created for this Job. Contact [email protected] to initiate the process to begin creating a job posting. Include the JOB# and Job Title in your email.

Job Duties

  • Manage the day-to-day activities needed to support the eCommerce program, with a specific focus on revenue growth, repeat purchases, customer retention and new customer acquisition.
  • Support the implementation of new functionality for the eCommerce platform, including scope definition and execution, process and procedure development, change management plans, and customer testing and communication.
  • Perform the day-to-day monitoring of eCommerce activity.
  • Provide operational and eCommerce order support to the Retail network.
  • Update and maintain business process flows including step by step user guides and training documentation supporting all order processing.
  • Maintain a strong understanding of customer journey, profiles, competitive landscape and needs to identify business process improvements.
  • Provide recommendations to improve the online experience and ease of doing business on eCommerce sites.
  • Collaborate cross functionally to develop strategies to help optimize the online buying experience.
  • Leverage analytics, web tools and voice of customer research to support ongoing changes to improve the customer experience.
  • Develop and maintain key performance indicators (KPIs) to measure performance all initiatives and report results to stakeholders.
  • Recommend new ways to promote and grow online sales.

Minimum Qualifications

  • Bachelor degree in Business, eCommerce, Marketing or related field is required, along with at least 5 years of experience.
  • Experience in developing and leading eCommerce programs.
  • Understanding of how content, design, and user interface work together to create an optimal user experience.
  • Strong understanding of online marketing strategies.
  • Fluent in development optimization techniques to deliver the best user experiences in the most technically efficient manner.
  • Knowledge of eCommerce processes and best practices.
  • Ability to prioritize projects, work within short time frames, and meet deadlines.
  • Proactive, flexible self-starter with strong interpersonal and team building skills.

 

 

Work Authorization:

 

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.


No agency calls please.

 

Compensation and Benefits:

 

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities

 

Job Tags

Holiday work, Full time, Temporary work, Visa sponsorship, Flexible hours,

Similar Jobs

SeekTeachers

IBDP Business Management Teacher Job at SeekTeachers

 ...SeekTeachers is currently looking for an IBDP Business Management teacher to join our client in Shanghai in August 2025.Our client was...  ..., and the Old City, home to traditional temples and markets. With a thriving arts scene, diverse cuisine, and vibrant nightlife... 

Evolution Hospitality

Queen Mary Hotel - Busser-Restaurant 1 Job at Evolution Hospitality

 ...~ Employee Assistance Program ~401k Retirement Plan PROPERTY INFORMATION: About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated... 

Hermes Recruitment

Cabin Steward (Cruise Ships) Job at Hermes Recruitment

Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Cabin Steward promotes a positive image to guests and must be pleasant, honest, friendly and should also be able to address guest requests and problems...

Rush Enterprises

Assistant Graphic Designer - US Candidate Only - Full-time/ Part Time Job at Rush Enterprises

We are looking for entry level Assistant full-time/ Part Time graphic designer to create ads for print and web for monthly magazines (consumer and trade). Must have experience in Adobe Creative Suite on Mac platform. Designs, develops, produces and prepares designs... 

Roberts County Sheriff's Office

Correctional Officer Job at Roberts County Sheriff's Office

 ...work? Are you interested in a rewarding career with good pay, FREE benifits, great experience, and a great State of South Dakota retirement? We are currently hiring Correctional Officers at the Roberts County Sheriffs Office. Our starting pay is $20.00 per hour and we...