Desktop Support Technician
Job Description
Manages help desk tickets promptly
Ensures security protocols are followed and enforced.
> span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW200598185 BCX8"> responds to hardware and software problems, including third-party applications.
Support email related issues (O365)
Help with server room maintenance, UPS Backup batteries maintenance, server room cabling, etc.
Implement device upgrades for office workstations, servers, and network equipment.
Image and deploy hardware/software for new hires and acquisitions.
Use remote control tool to assist end-users when needed
Resolve LAN/WAN/VPN issues such as network performance and connectivity.
IT asset management of PC and other IT equipment, ensuring all equipment is appropriately asset tagged and recorded. Newly issued software must be properly licensed.
Create a network, hardware, and software documentation for different systems.
Support Microsoft Windows server technologies (Server 2012 R2/2016/2019/2022) operating systems, DNS and Active Directory, and virtualization platforms such as Hyper-V.
Plan, prioritize, organize, and complete work to meet established objectives
Job Requirements
Minimum 3+ years of IT Support experience
All current Microsoft Desktop Operating Systems (10/11)
Microsoft Windows Server 2012R2/2016/2019/2022
Experience with Office 365 Suite, including O365 Outlook desktop/web application.
Active Directory, Group Policy
Experience with LAN and WAN technology and firewalls
Experience with help desk support
Knowledge of PC hardware, printers, and troubleshooting
Knowledge of IP networking/DHCP/VPN and Wi-Fi
Bilingual (English and Spanish) a plus
Must be authorized to work in the United States
...Are you passionate about helping ensure customers succeed and making their experience seamless? Do you enjoy building relationships... ...the most out of a platform? Rockbot is looking for a Customer Success Manager (CSM) to support our key customer accounts and help them grow...
...opportunities + Ability to be cross-trained into different roles The lab manager position is for a small working lab at a hazardous waste... ...Clean Earth offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the...
...Must pass pre-employment physical, drug test, and background screening. Ability to obtain DBIDS/government facility access and shipyard clearance. Must complete OSHA 10-Hour Maritime Training and all required Environmental, Health, and Safety (EHS) orientation...
...Work Flexibility: Onsite What You Get Out of the Internship At Stryker, we believe that developing the next generation of talent is just as important as developing life-changing medical technologies. As an intern, you won't just observe - you'll contribute to meaningful...
...Position Overview Blue Acorn iCi is seeking a strategic, data-driven B2B Marketing Consultant with deep expertise in the Adobe Experience Platform (AEP)preferably Adobe Journey Optimizer (AJO)and Real-Time CDP (RTCDP)to help our enterprise clients design and...