Desktop Support Technician
Job Description
Manages help desk tickets promptly
Ensures security protocols are followed and enforced.
> span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW200598185 BCX8"> responds to hardware and software problems, including third-party applications.
Support email related issues (O365)
Help with server room maintenance, UPS Backup batteries maintenance, server room cabling, etc.
Implement device upgrades for office workstations, servers, and network equipment.
Image and deploy hardware/software for new hires and acquisitions.
Use remote control tool to assist end-users when needed
Resolve LAN/WAN/VPN issues such as network performance and connectivity.
IT asset management of PC and other IT equipment, ensuring all equipment is appropriately asset tagged and recorded. Newly issued software must be properly licensed.
Create a network, hardware, and software documentation for different systems.
Support Microsoft Windows server technologies (Server 2012 R2/2016/2019/2022) operating systems, DNS and Active Directory, and virtualization platforms such as Hyper-V.
Plan, prioritize, organize, and complete work to meet established objectives
Job Requirements
Minimum 3+ years of IT Support experience
All current Microsoft Desktop Operating Systems (10/11)
Microsoft Windows Server 2012R2/2016/2019/2022
Experience with Office 365 Suite, including O365 Outlook desktop/web application.
Active Directory, Group Policy
Experience with LAN and WAN technology and firewalls
Experience with help desk support
Knowledge of PC hardware, printers, and troubleshooting
Knowledge of IP networking/DHCP/VPN and Wi-Fi
Bilingual (English and Spanish) a plus
Must be authorized to work in the United States
...Description Job Summary: We are seeking a skilled Salesforce Developer with strong expertise in Lightning Web Components (LWC) and Apex to join our dynamic team. The ideal candidate will be responsible for designing, developing, and implementing custom Salesforce...
# Lead a team of developers in the design, development, and implementation of Oracle APEX applications. # Collaborate with business analysts and stakeholders to gather requirements and translate them into scalable solutions. # Architect and design custom Oracle...
...Marshall Dennehey, a leading defense firm, is seeking a Junior Database Administrator for its Philadelphia, PA office. This is a hybrid role.... ...such as the data warehouse, conflicts, collections and time entry applications Assist IT and Finance personnel with complex...
# Design, develop, and maintain scalable web applications using the MERN stack (MongoDB, Express.js, React.js, Node.js). # Develop RESTful APIs and integrate them with front-end applications. # Optimize application performance, responsiveness, and scalability. #...
..., CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group...