Desktop Support Technician
Job Description
Manages help desk tickets promptly
Ensures security protocols are followed and enforced.
> span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW200598185 BCX8"> responds to hardware and software problems, including third-party applications.
Support email related issues (O365)
Help with server room maintenance, UPS Backup batteries maintenance, server room cabling, etc.
Implement device upgrades for office workstations, servers, and network equipment.
Image and deploy hardware/software for new hires and acquisitions.
Use remote control tool to assist end-users when needed
Resolve LAN/WAN/VPN issues such as network performance and connectivity.
IT asset management of PC and other IT equipment, ensuring all equipment is appropriately asset tagged and recorded. Newly issued software must be properly licensed.
Create a network, hardware, and software documentation for different systems.
Support Microsoft Windows server technologies (Server 2012 R2/2016/2019/2022) operating systems, DNS and Active Directory, and virtualization platforms such as Hyper-V.
Plan, prioritize, organize, and complete work to meet established objectives
Job Requirements
Minimum 3+ years of IT Support experience
All current Microsoft Desktop Operating Systems (10/11)
Microsoft Windows Server 2012R2/2016/2019/2022
Experience with Office 365 Suite, including O365 Outlook desktop/web application.
Active Directory, Group Policy
Experience with LAN and WAN technology and firewalls
Experience with help desk support
Knowledge of PC hardware, printers, and troubleshooting
Knowledge of IP networking/DHCP/VPN and Wi-Fi
Bilingual (English and Spanish) a plus
Must be authorized to work in the United States
...Competitive Range partners with the government to plan and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is... ...environment and effective integration with a government multi-contractor team. The role of Technical Local Area Network Encryption (...
...enhancing your life both at work and beyond! Position Overview: The Assistant or Associate Curator of Pacific or East Asian Anthropology will conduct research in Pacific or East Asian Anthropology and curate the associated Anthropology Collections, including...
Position: Sr Graphic Designer Company: Freelancerprox Location: Washington D.C., DC, USA Contract Details: Full-time Freelancerprox is seeking a highly skilled and experienced Sr Graphic Designer to join our team in Washington D.C. As a full-time employee, you will have...
...our team. Successful applicants will be detail-oriented, punctual, friendly, and be able to perform duties typically involved in cleaning a home or apartment: Sweeping, vacuuming and mopping floors Cleaning bathrooms, bedrooms, the kitchen and living room Dusting...
...and sometimes include call expectations Duties: The Neurologist will participate in and/or manage all aspects of a general Neurology program - to include clinical - administrative - academic - and research components if warranted Provision of neurologic evaluation...