Desktop Support Technician
Job Description
Manages help desk tickets promptly
Ensures security protocols are followed and enforced.
> span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW200598185 BCX8"> responds to hardware and software problems, including third-party applications.
Support email related issues (O365)
Help with server room maintenance, UPS Backup batteries maintenance, server room cabling, etc.
Implement device upgrades for office workstations, servers, and network equipment.
Image and deploy hardware/software for new hires and acquisitions.
Use remote control tool to assist end-users when needed
Resolve LAN/WAN/VPN issues such as network performance and connectivity.
IT asset management of PC and other IT equipment, ensuring all equipment is appropriately asset tagged and recorded. Newly issued software must be properly licensed.
Create a network, hardware, and software documentation for different systems.
Support Microsoft Windows server technologies (Server 2012 R2/2016/2019/2022) operating systems, DNS and Active Directory, and virtualization platforms such as Hyper-V.
Plan, prioritize, organize, and complete work to meet established objectives
Job Requirements
Minimum 3+ years of IT Support experience
All current Microsoft Desktop Operating Systems (10/11)
Microsoft Windows Server 2012R2/2016/2019/2022
Experience with Office 365 Suite, including O365 Outlook desktop/web application.
Active Directory, Group Policy
Experience with LAN and WAN technology and firewalls
Experience with help desk support
Knowledge of PC hardware, printers, and troubleshooting
Knowledge of IP networking/DHCP/VPN and Wi-Fi
Bilingual (English and Spanish) a plus
Must be authorized to work in the United States
...positive change in their lives? Do you see the benefits of teaching reading comprehension and math skills 1-1? Are you a current, or retired teacher, looking for a flexible, year-round teaching opportunity? If so, Huntington Learning Center is the place for you!!! Special...
...are seeking a reliable and safety-focused CDL-A truck driver for a dedicated freight route. This... ...position offers the rare opportunity to be home every day while earning competitive pay... ...Schedule & Route Details Home Time: Daily - Be home every night! Shift: Night...
...Summary We are seeking a passionate and experienced Pre-K Teacher to join our team. This role requires creativity, classroom leadership... ...skills. Nice To Haves At least 1 year of early childhood teaching experience preferred. Benefits Competitive pay, based on...
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and youll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, youll tackle challenges...
...opportunity for professional growth. Find your future with us. Boeing Commercial Airlines is excited to offer opportunities for a Refrigeration... ..., you will have the opportunity to work on a diverse range of HVAC-R equipment, including heating, ventilation, air conditioning,...