Desktop Support Technician
Job Description
Manages help desk tickets promptly
Ensures security protocols are followed and enforced.
> span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW200598185 BCX8"> responds to hardware and software problems, including third-party applications.
Support email related issues (O365)
Help with server room maintenance, UPS Backup batteries maintenance, server room cabling, etc.
Implement device upgrades for office workstations, servers, and network equipment.
Image and deploy hardware/software for new hires and acquisitions.
Use remote control tool to assist end-users when needed
Resolve LAN/WAN/VPN issues such as network performance and connectivity.
IT asset management of PC and other IT equipment, ensuring all equipment is appropriately asset tagged and recorded. Newly issued software must be properly licensed.
Create a network, hardware, and software documentation for different systems.
Support Microsoft Windows server technologies (Server 2012 R2/2016/2019/2022) operating systems, DNS and Active Directory, and virtualization platforms such as Hyper-V.
Plan, prioritize, organize, and complete work to meet established objectives
Job Requirements
Minimum 3+ years of IT Support experience
All current Microsoft Desktop Operating Systems (10/11)
Microsoft Windows Server 2012R2/2016/2019/2022
Experience with Office 365 Suite, including O365 Outlook desktop/web application.
Active Directory, Group Policy
Experience with LAN and WAN technology and firewalls
Experience with help desk support
Knowledge of PC hardware, printers, and troubleshooting
Knowledge of IP networking/DHCP/VPN and Wi-Fi
Bilingual (English and Spanish) a plus
Must be authorized to work in the United States
...Job Description Extra cash? New skills? More opportunity? Find what youre after at Dominos, where youll have fun while making... ...interested in becoming managers. Delivery experts are paid cash daily from earned tips and mileage reimbursement. That is money in...
...opportunity to impact lives and be a central part of a dynamic and innovative team in the fight against cancer? As a Moffitt Clinical Research Coordinator, you'll bring hope to patients by delivering tomorrow's cancer treatments today! You will have the opportunity to...
...engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a... ...Join us.**Job Description**AECOM is seeking an experienced **Aviation Senior Program Manager** to lead major Texas airport development...
Since 1956, E&K has been uncompromising in the commitment to deliver the highest quality products and services our clients demand, anywhere they need them. Today, were one of the largest interior/exterior finish contractors in the U.S., with offices throughout the country...
...experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, youll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your...