Desktop Support Technician
Job Description
Manages help desk tickets promptly
Ensures security protocols are followed and enforced.
> span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW200598185 BCX8"> responds to hardware and software problems, including third-party applications.
Support email related issues (O365)
Help with server room maintenance, UPS Backup batteries maintenance, server room cabling, etc.
Implement device upgrades for office workstations, servers, and network equipment.
Image and deploy hardware/software for new hires and acquisitions.
Use remote control tool to assist end-users when needed
Resolve LAN/WAN/VPN issues such as network performance and connectivity.
IT asset management of PC and other IT equipment, ensuring all equipment is appropriately asset tagged and recorded. Newly issued software must be properly licensed.
Create a network, hardware, and software documentation for different systems.
Support Microsoft Windows server technologies (Server 2012 R2/2016/2019/2022) operating systems, DNS and Active Directory, and virtualization platforms such as Hyper-V.
Plan, prioritize, organize, and complete work to meet established objectives
Job Requirements
Minimum 3+ years of IT Support experience
All current Microsoft Desktop Operating Systems (10/11)
Microsoft Windows Server 2012R2/2016/2019/2022
Experience with Office 365 Suite, including O365 Outlook desktop/web application.
Active Directory, Group Policy
Experience with LAN and WAN technology and firewalls
Experience with help desk support
Knowledge of PC hardware, printers, and troubleshooting
Knowledge of IP networking/DHCP/VPN and Wi-Fi
Bilingual (English and Spanish) a plus
Must be authorized to work in the United States
Full Time Faculty, Computer and Information Sciences, Computer Science Location: Danvers/Lynn, MA Category: Faculty Posted On: Fri Oct 10 2025 Job Description: Full Time Faculty, Computer and Information Sciences, Computer Science Division of STEM & Business ...
...intelligence implementation project, while also working with business and technical teams to understand... ...plus Work Environment: Remote work from home. Hours of work and days are generally Monday through Friday. Specific business hours will depend on client needs...
...Architect Location: Atlanta, GA 30354 (Hybrid) Duration: 6+ Months Contract Interview: Video Client: Xebia / Delta Airlines Role Summary: As an SRE Architect, you will be a pivotal technical leader responsible for designing, building, and...
Feeling exhausted by the impersonal chaos of large facilities? Channel your caregiving passion into something truly meaningful by joining an Adult Family Home! We are a passionate and expanding AFH family, eagerly seeking dedicated CNAs like you who want to make a real...
...This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Executive Assistant. This role is essential for providing comprehensive support to the Executive Leadership team, focusing on calendar management, travel arrangements, and...