Job Description
Job Title: Desktop Support Engineer
Location: Miami, FL (Onsite)
Job Type: Contract
Responsibilities:
Experience in supporting overall manufacturing / lab IT systems and IT devices.
Familiarity with manufacturing, lab and Data Centre IT equipment
Includes but is not limited to scanners, printers (Zebra, etc..), tablets, PCs attached to specialized test equipment, PCs used on the manufacturing line, etc..
Advanced Troubleshooting / Problem Solving capabilities for AV devices (projectors, microphones, speakers, amplifiers, cameras, and displays)
Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident reported by end users for IT devices and mobility support/management
Advanced communications skills to work with multiple teams (Network, Server) and/or OEMs on high priority issues.
Good Knowledge and experience in managing Power Shut Down maintenance activities which includes shutting down network devices and servers in Data Centre
Manage IT Asset lifecycle management for the location/region including, asset collection coordination with vendor, secure storage, labelling, imaging, allocation, recovery, hygiene validation, disposal, and system updates.
Basic Troubleshooting / Problem Solving capabilities (L1 level) for network devices which includes rack and stack (Routers, Switch, Firewalls, Wireless Access points)
Knowledge / Understanding of GMP and GxP
Knowledge / Experience on working in a Clean Room environment and/or Manufacturing environment.
Skills :
Desktop Support at an Enterprise level
Data centre Knowledge and Troubleshooting skills
Health Care / life Sciences domain Knowledge
Excellent communication skills
Safety training and proper PPE and/or Lab requirements always apply
Understanding of GMP / GxP environment
PCs / Servers cannot have any sort of maintenance or patching without approved change control windows
No systems or devices should ever be rebooted without proper approvals
Often MLL sites may have isolated networks
Understanding of what critical support means during a P1 or P2 event (i.e. proactive support spares, crash carts, etc.)
Job Tags
Contract work,
Similar Jobs
Plan Group
...Take the leap and make your mark at Plan Group! As anElectrical Estimator, you will: Review and understand job specifications and... ...has: Minimum five (5) years of Estimating experience within the electrical construction industry. An Electrical Engineering degree or diploma...
Sideworx Connect USA
...Job Title: Safety Watch and Rescue Personnel Location: Bakken Oilfield, Williston North Dakota Company : Sideworx Connect Job Type: Temporary Safety watch & Rescue(Turnaround/Shutdown Work) Wage: Dependent on experience and job type Job Description...
University of Alaska Fairbanks
...Join the APEX Accelerator Team and help Alaskas small businesses succeed in government contracting! Were seeking a motivated, self-managing problem solver whos passionate about empowering local businesses. If you thrive in a dynamic environment, enjoy learning, and...
Whittlesea Checker Taxi
Looking for a career change? Need to make more money? Need a flexible schedule? Become a Professional Driver. Whittlesea Taxi is a local company providing professional transportation to area residents and businesses. There are many driving options out there, but only...
U.S. Army
...condition In good moral standing A high school graduate or equivalent *** NO EXPERIENCE NEEDED *** Being a Military Police Officer gives you the opportunity to become a professional and make a difference in the world. You will gain leadership experience, as...