Customer Service Specialist Job at Globe Life AIL - McQuade Organization, Baltimore, MD

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  • Globe Life AIL - McQuade Organization
  • Baltimore, MD

Job Description

Customer Service & Benefits Specialist – Remote / Work From Home
💼 Full-Time | Weekly Pay | Advancement Opportunities

About Us
The McQuade Agency, a top-performing partner of Globe Life (NYSE: GL) , provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we’ve been committed to protecting working families. Recognized by Forbes as one of the Top 25 Happiest Companies in America and holding an A+ Superior AM Best rating , we offer stability, growth, and an unmatched team culture.

Perks & Benefits

  • Weekly pay + performance bonuses

  • Flexible schedule – work from home

  • Full training provided, no experience required

  • Career advancement opportunities

  • Team trips, contests, and events

  • Supportive and positive work environment

Job Responsibilities

  • Provide outstanding customer service via phone, video, and email

  • Assist clients with benefits enrollment and account questions

  • Handle confidential information with professionalism

  • Resolve client issues and follow up promptly

  • Maintain accurate records and documentation

Requirements

  • Excellent communication & listening skills

  • Self-motivated, adaptable, and reliable

  • Positive attitude and willingness to learn

  • Comfortable working in a remote environment

Pay & Career Growth

  • Average first-year earnings: $62k–$80k (commission-based)

  • Annual earning potential grows by ~$25k per year

  • Merit-based promotions – leadership opportunities available

📌 Apply Today!
Join a company that values integrity, teamwork, and growth. Apply now, and check your email for next steps.

Equal Opportunity Employer

Job Tags

Full time, Remote work, Flexible hours,

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