Job Overview: The primary responsibility of the position is to answer incoming customer service emails and calls and to provide an exceptional customer experience to our customers while attempting to help resolve their issues/concerns. Selected candidate will be responsible for composing accurate and detailed email responses and entering case information into various software programs.
Core Job Responsibilities:
Minimum Requirements
Education Level: High School Diploma, additional education a plus.
Work Experience Desired : Previous customer service and/or call center experience would be helpful. Bilingual or speaking Spanish a plus.
Other Skills:
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