Business Analyst, Salesforce & CPQ-GBASCTX0125- HMS057904
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Business Analyst, Salesforce & CPQ
Skills – Genpact LLC seeks Business Analyst, Salesforce & CPQ in Richardson, TX to be responsible for the design, development, testing, optimization, and maintenance of the full range of Business Intelligence (BI) reporting solutions, including the analysis, design, development, and deployment of BI data models, metadata files, dashboards, and reports using Salesforce. Collaborate with the Salesforce architecture and data analyst team to understand the business requirements and translate them into formal requirements and design documents, establish specific solutions, and lead the efforts including programming and testing. Demonstrate and showcase new ideas with proof of concept using Salesforce to the architectural team for verification and incorporate such ideas into solutioning, detailed technical design and implementation. Tune reports, loaders, table design, indexes, and stored procedures to deliver the required performance. Leverage Salesforce Sales, Salesforce Service, CPQ, and Salesforce community cloud knowledge. Coordinate with Salesforce feature production deployment and post-production support. Scan application logs for any errors and warnings in the production environment. Maintain the Selenium automation suite for Salesforce service cloud features and functionality for biotech. Rewrite or fix the code to resolve the issue and deploy a hotfix to the production environment based on root cause analysis. Develop and maintain ETL processes that meet the project-specific business and technical requirements, as well as those of the overall enterprise data warehouse data integration portfolio. Guide and mentor client organizations with best practices in report and dashboard design and development. Assist in the ongoing development of technical best practices for data movement, data quality, data cleansing, and other ETL-related activities. Facilitate the development of a corporate data policy that outlines the appropriate data stewardship and data audit requirements, as well as the service-level agreements to support the appropriate quality and use of information in business and IT processes.
Education – Position requires a Master's degree in an Engineering (all), Computer Science, Technology, Business Administration, or related field and two (2) years of experience in the job offered or a related occupation. Alternatively, a Bachelor’s degree in an Engineering (all), Computer Science, Technology, Business Administration, or related field and five (5) years of progressively responsible post-Bachelor's degree experience in the job offered or a related occupation. Foreign degree equivalents are acceptable. Position headquartered in Richardson, TX with placement at project sites nationally within the United States with approximately 15% of travel required.
Please send resume and cover letter to:
Indicate job code “GBASCTX0125” when applying.
* Los Angeles, California based candidates are not eligible for this role.
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