Job Description

Responsibilities:

Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities
Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction
Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system
Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients
Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions

Requirements:

Experience: Proven experience in a customer service role or within the travel industry
Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems
Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment
Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally
Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones
Education: High school diploma or equivalent; additional certification in travel and tourism is a plus

Benefits:

Remote Work: Enjoy the flexibility of working from home with a supportive team environment
Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives
Professional Development: Access to ongoing training and development opportunities within the travel industry
Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge

Important Notice: Please ensure to check your junk or spam folders, as sometimes emails can be filtered there. If you don’t see a response from us in your inbox within a couple of days, please check these folders and mark our emails as “Not Spam” to avoid missing any important information.

Job Tags

Remote work, Flexible hours, Afternoon shift,

Similar Jobs

Safran

Electrical Designer Job at Safran

...aerospace and defense and contribute to creating a safer and more sustainable world Under the direction of the Electrical Engineering Manager, the Electrical Designer I is responsible for supporting and creating low level complexity electrical designs and wiring diagrams...

Knowledge Capital Group

Senior Healthcare Consultant Job at Knowledge Capital Group

About the PositionPrimarily serving healthcare providers [AMCs, health systems, clinically... ...operational challenges, our Healthcare Consultants engage with industry leaders to advise,... ...and unlimited PTO.Role is based in Charleston, SC and cannot be delivered remotely....

Sonnenalp Hotel

Landscape Gardener Job at Sonnenalp Hotel

...5:30 AM until 11:30 AM.Primary Purpose of PositionUnder the supervision of the Golf Course Superintendent, the Landscape Gardener is responsible for planting, caring, and maintaining the ornamental plants, shrubs, and trees on the golf course, clubhouse, and selected...

The Castle Fun center

$50/H Data Entry Operator Remote Job at The Castle Fun center

...various systems and databases. You will work with large volumes of information, ensuring... ...and a quiet, dedicated workspace. A computer and other necessary tools (keyboard, mouse... ...position, offering the flexibility to work from home. Full-time or part-time hours...

Western Carolina University

Instructor or Clinical Assistant Professor - School Psychology - 001592 | Western Carolina University Job at Western Carolina University

...Instructor or Clinical Assistant Professor - School Psychology - 001592 Western Carolina University Department: Psychology About WCU: Position Summary: The primary location of this position is the main Cullowhee, NC campus. The Psychology Department...

Admin Assistant Coordinator-Work From Home Job at SeaBreeze Homes and Living, United States

bW1BdEY4U29nbGhUaU93U3RwS1YrQ1VqblE9PQ==