Job Description

Together we change lives.

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.

No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward.  You’ll have opportunities to grow your expertise and capabilities, both professionally and personally.  As a team we celebrate inclusion, caring and collaboration.  As a company we value your contribution, we work with integrity, and we always put people first – so your impact really will change lives.

KellyOCG (Outsourcing and Consulting Group, a division of Kelly Services)seeks a services procurement professional with a strong background in procurement operations, Statement of Work (SOW) program management, and operations to support clients. 

Our Services Procurement Consultant will advise on new client implementations, expand services procurement programs, and provide operational support and consultation for the ongoing service delivery of KellyOCG-managed Services Procurement programs. The position is virtual but may require periodic travel to a client site . 

Key Responsibilities:

• Lead implementation deliverables during expansions or new solutions.
• Complete implementation tasks, including program setup, work instructions and change management activities.
• Support change management and program adoption initiatives.
• Develop and deliver standard documentation (e.g. process flows and work instructions) tailored to client needs.
• Translate service requirements into digital SOWs within the client Vendor Management System (VMS).
• Manage client change initiatives, train, and educate client personnel.
• Train operations team on product standards and feature enhancements.
• Conduct bidding/sourcing events within a defined bidding system and report results to the client.
• Assist with supplier performance management and score cards.
• Deliver enhanced analytics, program metrics, and category recommendations to clients.
• Function as a cooperative team member to ensure high service levels for customers, suppliers, and stakeholders.
• Produce standard and ad-hoc reports from VMS technology platforms.
• Integrate learnings from activities into practice standards for continuous improvement.
• Drive technology improvements by leveraging automation, emerging procurement technologies, and AI to optimize operations and enhance client value.
• Lead consulting services deliverables, including labor and spend categorization, product best practices, and SOW validation assessments.

Essential Skills, Knowledge, and Experience:

• Bachelor’s degree or equivalent experience in Procurement, Technical, or Business-related field.
• 6-8+ years of experience in Procurement or an Operations role supporting SOWs or equivalent experience.
• Strongly preferred experience in external client service outsourcing or consulting.
• Prior experience with VMS tools such as SAP Fieldglass/Beeline or procurement systems like SAP Ariba. 
• Experience supporting indirect services categories such as Consulting, IT services, or engineering services.
• Proven track record of managing procurement-related projects or initiatives effectively, ensuring timely delivery and desired outcomes.
• Proficient in developing professional relationships with clients and suppliers.
• Excellent communication skills, including verbal, written, and listening.
• Strong problem-solving and negotiation skills.
• Ability to prioritize and effectively manage multiple tasks with attention to detail.
• Ability to lead and contribute to a team environment.
• Comfortable with ambiguity and pioneering processes in new environments.
• Flexibility in a changing environment.
• Demonstrated initiative and self-motivation.
• Efficient time management skills.
• Functional PC and internet skills, including MS Word, Excel, PowerPoint, Visio, and other web-based tools.
• Fluency in reading, writing, and speaking English is a must. 

Total compensation package and benefits applicable to the position, understanding that each person has unique professional and personal needs focused on your total well-being. Explore our range of Benefits for full-time employees at:  

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.

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